Returns & Exchanges
At Maku The Label, we want you to love your pieces, which is why we offer a 14-day return window for all unworn items in their original packaging. Please ensure tags remain attached to qualify for a full refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original Maku The Label packaging, ensuring all garment tags and protective bags are included.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing